Click the “Join Now” button on the home page and you can choose to sign up with your Facebook accounts, Google accounts or your email address.

If you forgot your password, please click the ” Forgot your password” button and enter your email, you will get an email which makes you able to reset your password.

If it still didn’t work, please contact us at support@impactio.com 

You will be unable to change the email address you signed up with, however, you can change your password in the account settings. If you would like to use a different email to access Impactio, sign up again with your new email address and close the existing one in Account Settings.

There are several steps to manage your profile visibility. First of all, please click the "More" button on the right side of your profile. Then choose profile settings, and you’ll see the profile visibility of your Impactio account there. We offer you three options, which are “Only me”, “Only my connections” and “Public”. 

You can send a message to every Impactio member on Impactio by clicking the “Message” button.

Yes, you can start a conversation with other Impactio member even he/she is not on your connection list.

We offer you three options which you can see the details on the “Pricing” page.  We created a basic plan to meet most researchers’ and scientists’ needs and it costs you free! 

The standard plan costs you $5.99 per time. One-time purchase to generate your global citation distribution map.

The last is the most popular one, the premium plan. The perfect plan for researchers to keep track of academic impact and this will cost you $9.99 per month.

You can find detail introduction here: https://www.impactio.com/pricing

The prices are different and what we offer you is also different. 

Starter plan costs you $0 and belows are what you can get.

• Build Academic Profile
• Profile Overview
• Publication Analytics
• Citation Analytics
• IF and Journal Ranking
• Citing Institution Ranking

Standard plan costs you $5.99 per time and belows are what you can get.

• All functions that starter plan includes.
• Global Citation Distribution Map (GCDM)
• Export Profile to a PDF
• Export Resume to a PDF

Premium plan costs you $9.99 per month. In addition to the functions that standard plan offers, we help you to automatically update citations and publications.

On the right side of your profile page, see the “Profile Strength” section with a light blue background. Click “Import data to improve your profile” and fill in your Linkedin and/or ResearchGate profile link, we will import the data for you!

You can find a pencil icon on the right side of the “About” column and you can edit contents by clicking the pencil icon. 

Since it is significant for us to ensure the accuracy and authenticity of citation data, there are only two parts of the citation page that can be edited. You can edit the top highly cited academic fields by clicking the pencil on the right side of the column. The second part that you can edit is the global citation distribution map. You can manually add countries or institutions who cited your publications and the ones are added manually will show in yellow.

Impactio constantly collects publication and citation data from diverse online sources and analyzes it for you to present your research impact!

At the Publication page, you can also add or delete your publication information by clicking the pencil icon but to maintain the neutrality, “Metics and Ranks of Journals Where I Published Articles” part is not accessible.

We offer publication metrics, including total numbers of your publications and the respective numbers from journals, conferences, books and others. Besides, about each publication, you can find publications’ title, authors, Year of publication, Medium of publication, research field and abstract.

There are just a few steps to follow. Please go to the Lab Page first and you can find button on the left side. Click the “Create a Lab” button and enter 3 basic information of a lab, which are Lab Name*, Principal Investigator* and Institute*. Then you can save it and your new lab is successfully created!

Lab Page: https://www.impactio.com/laboratory/discover

Yes! You can create many labs, since we understand it is common that a researcher has different research projects with different groups at the same time.